Contact
Take a look at our FAQ first. If you don’t find what you need, we’re happy to help. Just reach out.
Frequently Asked Questions
We’ve answered the most common questions here to save you time.
No, all customs and duties are covered by us. World wide.
All orders are shipped as soon as possible after we've received your order. Please allow up to a few days to receive a tracking link.
Please allow up to a few days to receive a tracking link.
We have a 31-day return policy, starting the day you receive your order.
To qualify for a return:
Items must be unworn, unused, and in original packaging
Tags must still be attached
Proof of purchase is required
To request a return, email us at info@memento-mundus.com. If approved, we’ll send you instructions on how to proceed.